Returns & Exchanges
We want you to love your DIBS Beauty glow; if you are not completely satisfied with your purchase, we offer free returns and exchanges on all domestic orders within 30 days of delivery.
Visit the Returns Portal
Head to our online returns center and enter your order number and shipping zip code to start your request.
Select Your Items
Choose the specific products you wish to return or exchange and provide a brief reason for the request so we can improve.
Print Your Label
Once approved, download and print your prepaid shipping label and securely package your items in their original boxes.
Drop Off and Refund
Drop your package at the designated carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing