Frequently Asked Questions
Everything you need to know about your DIBS Beauty glow.
When will my order ship?
We process orders within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We want you to love your products! If you are not completely satisfied, we offer returns or exchanges on most items within 30 days of purchase.
Are DIBS Beauty products vegan and cruelty-free?
Yes, we are proud to be 100% cruelty-free and vegan. We never test on animals and do not use any animal-derived ingredients.
How do I find my perfect shade?
Check out our Shade Match tool on each product page, or send a photo of yourself in natural lighting to our team for a personalized recommendation.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to bring DIBS Beauty to more countries soon!
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as Buy Now, Pay Later options like Afterpay.